Frequently Asked Questions
Q. How does shipping work?
A. Most orders are shipped 2-4 business day after the order is placed although on occasion it may be slightly longer. We ship USPS Ground Advantage (renamed version of USPS 1st class parcel) that takes between 2-5 days in transit. We ship from Maryland. You will receive a USPS tracking number via email after your order has shipped.
Q. Can you take orders from outside the US?
A. Currently we are only taking orders with shipping within the United States and Canada. We are looking at tax, customs, and other requirements before deciding where we can effectively ship outside of these locations. Please reach out to us via the contact page if you want to ship to a different location.
Q. What are the shipping charges in the US?
A. Shipping in the US is free.
Q. What are the shipping charges to Canada?
A. It costs us more to ship to Canada. Shipping 1 item is $5.95, each additional item in the same shipment is $1.50 additional. These prices are all USD.
Q. Why does my credit card charge show as STRIPE not FFcardkeeper?
A. FFcardkeeper.com uses STRIPE as our payment processors. They are one of the top payment providers for on-line businesses.
Q. What type of fabric are FFcardkeepers made of?
A. Cotton
Q. Where are FFcardkeepers produced?
A. They are individually handmade in a smoke and pet-free home in the State of Maryland.
Q. Do you accept returns?
Yes if they are done within 30 days of purchase and buyer is responsible for return shipping costs and buyer is responsible for loss in value if an item isn't returned in original condition.
Q. How does shipping work?
A. Most orders are shipped 2-4 business day after the order is placed although on occasion it may be slightly longer. We ship USPS Ground Advantage (renamed version of USPS 1st class parcel) that takes between 2-5 days in transit. We ship from Maryland. You will receive a USPS tracking number via email after your order has shipped.
Q. Can you take orders from outside the US?
A. Currently we are only taking orders with shipping within the United States and Canada. We are looking at tax, customs, and other requirements before deciding where we can effectively ship outside of these locations. Please reach out to us via the contact page if you want to ship to a different location.
Q. What are the shipping charges in the US?
A. Shipping in the US is free.
Q. What are the shipping charges to Canada?
A. It costs us more to ship to Canada. Shipping 1 item is $5.95, each additional item in the same shipment is $1.50 additional. These prices are all USD.
Q. Why does my credit card charge show as STRIPE not FFcardkeeper?
A. FFcardkeeper.com uses STRIPE as our payment processors. They are one of the top payment providers for on-line businesses.
Q. What type of fabric are FFcardkeepers made of?
A. Cotton
Q. Where are FFcardkeepers produced?
A. They are individually handmade in a smoke and pet-free home in the State of Maryland.
Q. Do you accept returns?
Yes if they are done within 30 days of purchase and buyer is responsible for return shipping costs and buyer is responsible for loss in value if an item isn't returned in original condition.